Aqua Premium Plain Fava Beans Carton

Upon delivery, customers are required to inspect the item before accepting it.

• If the item is damaged, leaking, or not in acceptable condition, you may refuse to receive it. The delivery partner will return the item to us, and you will receive a full refund with no charges.

• Once you accept and confirm delivery of the item in good condition, no refund or return request will be processed afterward. This includes cases where the product was opened, used, improperly stored, or reported after delivery confirmation.

1. Shipping Fees

• Dubai: AED 25

• All Other Emirates (Abu Dhabi, Sharjah, Ajman, UAQ, RAK, Fujairah): AED 45

2. Delivery Time

• Dubai: Next-day delivery for all orders placed before cut-off time (e.g., 5 PM if you want to specify).

• Other Emirates: Delivery within 2–3 working days.

3. Order Processing

• Orders are processed daily except on public holidays.

• Orders placed after the daily cut-off time will be processed the next day.

4. Delivery Attempts

• Our courier will make up to two delivery attempts.

• If the customer is unavailable, the order may be rescheduled or cancelled, and re-delivery charges may apply.

5. Damaged or Incorrect Items

Customers are requested to inspect the items at delivery.

• If damaged, leaking, or incorrect, you may refuse to receive the order.

• A full refund will be issued for refused deliveries.

6. Contact Us

For delivery inquiries or support: 📧 info@pureosho-trading.com